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Createli is a platform that connects businesses with content creators. A business sends a product to a creator, and the creator films a short video about it. Createli is operated by LINQ, partnership no. 558632055 ("we"). We are responsible for the information collected through the service. For any privacy matter, contact us at info@softella-il.com.

This policy applies to the website create-li.co.il and to the "Createli" app for iPhone and Android.

• From businesses: business name, contact person's name, email address, phone number, and the products the business uploads, including products it imports from its website or store.
• From creators: name, age, gender, region, phone number, email address, shipping address, and the videos, photos and voice recordings they upload.
• From everyone: messages in the platform's chat, and information about how you use the website and the app, such as pages and clicks, so we can improve them.
• When you sign in with Apple or Google: the name and email address that Apple or Google share with us. If you chose to hide your email with Apple, we receive a private relay address.
• In the app: a device identifier for push notifications, if you allowed notifications.

Payments are handled by an external payment provider, and we do not store credit card details.

You are not legally required to give us any information. Without a name, phone number and email, we cannot open an account. Without a shipping address, a creator cannot receive a product.

To run the service: to show profiles, connect businesses with creators, coordinate shipping, send updates about collaborations by email, WhatsApp and notifications, provide support and improve the service. We do not sell personal information.

Artificial intelligence. We use Claude, Anthropic's AI, in three places:

1. An automatic check that a video in a creator's portfolio fits the service. A video that fails the check is not deleted, and you can ask a person on our team to review it again.
2. Writing product cards from the business's website.
3. The help bot.

Content sent to Anthropic is not used to train its AI.

Marketing. Updates about your collaborations are always sent, because they are part of the service. Marketing messages are sent only to people who agreed to receive them, and you can stop them at any time in settings or through the link in the message.

A creator's profile shows first name, age, gender, region and the content they uploaded, without contact details. A creator's address and phone number are shown to a business only after the creator approved its request, and only for shipping.

We use external service providers, and each one receives only what it needs to provide its service:

Some providers store information on servers outside Israel, in Europe and the United States. We transfer information to them only to provide the service.

We keep information as long as the account is active, and as needed for accounting, taxes and handling disputes.

You can delete your account in the app, in settings, or by email. After a deletion request, the account is frozen immediately, and you can restore it within 30 days. After 30 days the information is deleted. Invoices and payment records are kept for 7 years, as the law requires. A video that a creator delivered to a business stays with the business, under the license in the Terms.